Terms of Service

Overview

Welcome to Silvoyaa. By accessing or using our website silvoyaa.com ("Site"), you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree, you may not use our Site or services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Site constitutes acceptance of any changes.

Eligibility

You must be at least 18 years of age to use this Site or place an order. By using Silvoyaa, you represent and warrant that you have the legal capacity to enter into a binding agreement.

If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian.

Products & Orders

All product descriptions, images, and pricing on our Site are provided as accurately as possible. However, we do not guarantee that descriptions are error-free, complete, or current. Colours may vary slightly due to screen settings.

We reserve the right to limit the quantity of items purchased per person, per household, or per order. Orders may be cancelled at our discretion if fraud or unauthorised activity is suspected.

Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any price modification, suspension, or discontinuance of any product.

Payment & Pricing

All prices displayed on the Site are in Indian Rupees (₹) and inclusive of applicable GST unless stated otherwise.

We accept payments via major credit/debit cards, UPI, net banking, and select wallet providers through our secure payment gateway. Payment must be received in full before your order is processed and shipped.

In the unlikely event of a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order for a full refund.

Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, product designs, and software — is the exclusive property of Silvoyaa and is protected under Indian and international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

User Conduct

You agree not to use the Site for any unlawful purpose, or in any way that could damage, disable, or impair the Site. You may not attempt to gain unauthorised access to any part of the Site, other accounts, or any systems connected to our servers.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

Limitation of Liability

To the fullest extent permitted by law, Silvoyaa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products.

Our total liability shall not exceed the amount paid by you for the specific product that gave rise to the claim.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Delhi.

Contact Us

If you have any questions about these Terms of Service, please reach out: